Frequently Asked Questions

Dropshipping is a retail model where you sell products without holding any stock. When a customer orders from you, you pass the order to Junagadh Warehouse™ and we ship directly to your customer under your brand. You never invest in inventory or handle logistics - you just sell and pocket the margin.

Choose a plan on our Pricing page, request a callback, and our team will onboard you within 24 hours. You'll get catalogue access, product photos, wholesale pricing, and everything needed to start listing and selling.

A GST number is recommended - especially for selling on Amazon and Flipkart - and required for proper B2B invoicing. However, you can begin with our Starter Reseller plan while you complete your GST registration. Our team will guide you through the process if needed.

Not at all. Our plans are built for complete beginners. We provide free webinars, step-by-step training, and a dedicated account manager (on eligible plans) so you learn everything you need to run your business confidently - even if you've never sold online before.

Yes - and many of our top sellers do exactly that. Instagram, WhatsApp, and Facebook are powerful channels for Indian sellers. Our Starter Reseller and Women Seller plans are specifically designed for social-media-first selling, with product photos and order management built for WhatsApp workflows.

All plans give you access to our full catalogue of 5,500+ SKUs across 20+ categories. There's no limit on how many products you list or sell. The more you list, the more chances you have of making sales.

Because you source at wholesale and set your own selling price, margins typically range from 25% to 60% depending on product and category. You set your own selling price - we never restrict it. Use our profit calculator to see projected earnings before you start.

Yes. Every product in our catalogue comes with professional product photos and ready-to-use descriptions optimized for marketplace listings. You can use them on Amazon, Flipkart, Instagram, your website - anywhere. No photoshoot needed on your end.

Absolutely. You can upgrade at any time and only pay the difference. Many sellers start on the Starter Reseller plan and grow into the Growth Marketplace or Full Scale Dominator as their business scales. We'll guide you on when to upgrade.

Our catalogue is updated daily. New products are added regularly, and stock levels are refreshed every day. You'll also receive weekly bestseller reports so you know which products are selling fastest.

Orders are dispatched from our Junagadh warehouse within 24-72 hours. Delivery typically takes 3-7 business days depending on the destination pincode and courier partner. We work with trusted courier services to ensure reliable delivery.

Yes. COD is fully supported on all plans alongside prepaid orders. This is crucial for Indian buyers who prefer paying on delivery, and it's already built into our fulfilment system at no extra setup from your side.

Yes - that's the whole point. We offer white-label shipping on all plans, which means shipments go out under your brand name with no Junagadh Warehouse™ branding visible to your customer. Your customer sees your business, not ours.

Yes. Every order comes with a tracking number that you and your customer can use. You can manage and monitor all orders from your account dashboard. On eligible plans, you also get a dedicated order management panel.

Yes. We ship to all serviceable pincodes across India via our courier partners. Our network covers metro cities, Tier 2 and Tier 3 cities, and most remote locations - including the Saurashtra and Junagadh region where we're based.

We accept returns for damaged or defective items reported within 48 hours of delivery, with photo proof submitted to our support team. We handle every return and replacement efficiently. Our goal is zero friction for your customers so your seller reputation stays strong.

You can reach us via WhatsApp at the number on this site, by emailing dropshipping@junagadh.store, or through your dedicated account manager (on eligible plans). Support hours are Monday to Saturday, 10 AM - 7 PM IST.

Yes - we offer a 7-day satisfaction period. If you're not happy in your first week after onboarding, reach out to our team and we'll resolve the issue. We want every seller to have a successful experience from day one.

Every order you fulfil through Junagadh Warehouse™ comes with a proper GST invoice automatically generated. You receive an invoice for your purchase cost from us, and you issue your own invoice to your customer. We make GST compliance seamless - no manual calculations needed.

We accept all standard payment methods including UPI, NEFT/IMPS, and bank transfer. Payment is collected per order before dispatch. Details are shared during onboarding based on your chosen plan.

Plan prices are quoted excluding GST, which is added at the time of purchase. Every product order you fulfil also comes with a proper GST invoice. You can claim input tax credit on your plan subscription where applicable.